I have now reworked the project plan and the project charter, clarifying the few points that were raised last week. Next Wednesday, at 9AM, the main sponsor and I will meet to see if we can start getting the "signatures" (starting with his ;-) )
Interested by ITIL? How it works in the real world? You've found the right blog! I'm just about to start running a program of ITIL projects in our company. Week after week, you will read here all the details about this experience.
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